"Locked in!" Squarespace websites and dead end packages

These are the promises.

  • "Squarespace is the all-in-one solution for anyone looking to create a beautiful website. Domains, eCommerce, hosting, galleries, analytics, and 24/7 support."
  • “Squarespace takes care of all your hosting & technical needs – so you can focus on building your site.”
  • Squarespace hosts all the websites for you, so you do not have to pay for hosting separately.
  • Squarespace takes care of all the security upgrades for their servers and do all the technical details to ensure your website is always up and running, and doesn’t get hacked.

The idea that they manage the entire hosting process for you so you can focus on building your website and other more important things is a nice idea, but proprietary hosting always raises a red flag for me.

Below is an actual shot from Squarespace's own server status report log that shows system down time of almost 6 hours in just a few days & with multiple outages per day.